As properly licensed interstate broker, Innovative Moving Solution Corp. is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the motor carrier’s tariff which is available for inspection from the carrier upon reasonable request. In acting as an interstate broker, Innovative Moving Solution Corp. is not responsible for any acts or omissions of the motor carrier or its employees or agents. Customer agrees to exclusively pursue the motor carrier directly for all claims for property damage, including without limitation, any claims of damage to property, lost or stolen goods, delayed pickup or delivery, actions of estimators, drivers, packers, or movers, or other types of claims
Terms of Payments
Upon booking a deposit (plus binding estimate fee) is required to be paid in the form of credit card (Visa, Mastercard, Amex), cashier’s check, or personal check. Prior to pickup, a percentage of the balance is due in the form of credit card, cashier’s check, cash, postal money order. At delivery the balance is due prior to unloading in the form of Post Office Money Order or Cash only. The carrier reserves the right to collect up to 70% of balance due prior to the goods leaving the origin state. Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading – Subject to the 110% law, if applicable. All charges are based on carrier’s full tariff rates. If payment is not made then the carrier may place the goods in storage until payment is made; in such case the customer will be responsible for all storage and redelivery fees.
Cancellation of Services
Estimates may be canceled and deposits are fully refundable if the customer cancels the estimate/order before to the start of moving services. An estimate/order may not be canceled and deposits are not refundable after the mover has begun the physical moving services, including but not limited to: packing, loading, storage, transportation to and from the pick-up or delivery address, etc. Moving services may not begin until the contract for service (Bill of Lading) is signed by the customer authorizing the mover to begin services. Services may not be canceled after the customer’s property has been loaded on the truck.
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